Shipping & Returns
Shipping & Returns
🙩 Delivery Times by Country
| Country | Standard Delivery Time | Express Delivery Time | Standard Shipping Cost |
|---|---|---|---|
| 🇫🇷 France | 3-5 business days | 1-2 days | €4.99 |
| 🇧🇪 Belgium | 3-5 business days | 2-3 days | €5.99 |
| 🇳🇱 Netherlands | 3-5 business days | 2-3 days | €5.99 |
| 🇩🇪 Germany | 4-6 business days | 2-3 days | €6.99 |
| 🇪🇪 Estonia | 4-7 business days | 3-4 days | €6.99 |
| Other EU Countries | 5-10 business days | 3-5 days | €7.99 |
Free shipping on orders over €75 for France, Belgium, and the Netherlands.
📦 Order Tracking
As soon as your order is shipped, you will automatically receive an email with your tracking number. You can track your package in real-time directly from this email.
🔄 Return Policy — 30 Days
You have 30 days from receipt to return any unused item in its original packaging.
Return Conditions:
- Product unopened and in its original packaging
- Product unused (for hygiene reasons, opened medical consumables cannot be returned)
- Return request initiated within 30 days of receipt
Return Procedure:
- Contact us at retours@medidentalexpress.com
- Indicate your order number and reason for return
- We will send you a prepaid return label
- Refund within 5-7 business days after receipt
❓ Questions about your delivery?
Contact our customer service — we respond within 24 hours.